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PECB ISO-IEC-27035-Lead-Incident-Manager Exam Syllabus Topics:
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PECB Certified ISO/IEC 27035 Lead Incident Manager Sample Questions (Q68-Q73):
NEW QUESTION # 68
Based on ISO/IEC 27035-2, which of the following is an example of evaluation activities used to evaluate the effectiveness of the incident management team?
- A. Conducting information security testing, particularly vulnerability assessment
- B. Analyzing the lessons learned once an information security incident has been handled and closed
- C. Evaluating the capabilities and services once they become operational
Answer: B
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
ISO/IEC 27035-2:2016 Clause 7.4.3 emphasizes the role of lessons learned reviews as key evaluation activities for assessing the performance of incident response teams. This activity involves post-incident debriefs to evaluate what went right or wrong and how response processes or team functions could improve.
While options A and C are related to broader security or deployment procedures, Option B directly reflects a formal evaluation mechanism used to gauge incident team effectiveness.
Reference:
ISO/IEC 27035-2:2016 Clause 7.4.3: "Lessons learned should be documented and used to evaluate the effectiveness of the incident management process." Correct answer: B
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NEW QUESTION # 69
Scenario 8: Moneda Vivo, headquartered in Kuala Lumpur. Malaysia, is a distinguished name in the banking sector. It is renowned for its innovative approach to digital banking and unwavering commitment to information security. Moneda Vivo stands out by offering various banking services designed to meet the needs of its clients. Central to its operations is an information security incident management process that adheres to the recommendations of ISO/IEC 27035-1 and 27035-2.
Recently. Moneda Vivo experienced a phishing attack aimed at its employees Despite the bank's swift identification and containment of the attack, the incident led to temporary service outages and data access issues, underscoring the need for improved resilience The response team compiled a detailed review of the attack, offering valuable insights into the techniques and entry points used and identifying areas for enhancing their preparedness.
Shortly after the attack, the bank strengthened its defense by implementing a continuous review process to ensure its incident management procedures and systems remain effective and appropriate While monitoring the incident management process, a trend became apparent. The mean time between similar incidents decreased after a few occurrences; however, Moneda Vivo strategically ignored the trend and continued with regular operations This decision was rooted in a deep confidence in its existing security measures and incident management protocols, which had proven effective in quick detection and resolution of issues Moneda Vivo's commitment to transparency and continual improvement is exemplified by its utilization of a comprehensive dashboard. This tool provides real time insights into the progress of its information security incident management, helping control operational activities and ensure that processes stay within the targets of productivity, quality, and efficiency. However, securing its digital banking platform proved challenging.
Following a recent upgrade, which included a user interface change to its digital banking platform and a software update, Moneda Vivo recognized the need to immediately review its incident management process for accuracy and completeness. The top management postponed the review due to financial and time constraints.
According to scenario 8, which reporting dashboard did Moneda Vivo use?
- A. Strategic
- B. Operational
- C. Tactical
Answer: B
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
The scenario mentions that Moneda Vivo uses a dashboard that offers "real-time insights into the progress of its information security incident management, helping control operational activities and ensure that processes stay within the targets of productivity, quality, and efficiency." These characteristics are aligned with an operational dashboard. According to ISO/IEC 27035-2 and related best practices, operational dashboards track day-to-day activities, monitor KPIs related to incident management, and help frontline teams manage incidents in real time.
Strategic dashboards (Option A) are used by executives for long-term decision-making, while tactical dashboards (Option C) are used for mid-term planning and departmental coordination.
Reference:
ISO/IEC 27035-2:2016, Clause 7.4.6: "Dashboards can support monitoring of incident management activities at operational and tactical levels." Correct answer: B
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NEW QUESTION # 70
Scenario 4: ORingo is a company based in Krakow, Poland, specializing in developing and distributing electronic products for health monitoring and heart rate measurement applications. With a strong emphasis on innovation and technological advancement, ORingo has established itself as a trusted provider of high-quality, reliable devices that enhance the well being and healthcare capabilities of individuals and healthcare professionals alike.
As part of its commitment to maintaining the highest standards of information security, ORingo has established an information security incident management process This process aims to ensure that any potential threats are swiftly identified, assessed, and addressed to protect systems and information. However, despite these measures, an incident response team member at ORingo recently detected a suspicious state in their systems operational data, leading to the decision to shut down the company-wide system until the anomaly could be thoroughly investigated Upon detecting the threat, the company promptly established an incident response team to respond to the incident effectively. The team's responsibilities encompassed identifying root causes, uncovering hidden vulnerabilities, and implementing timely resolutions to mitigate the impact of the incident on ORingo's operations and customer trust.
In response to the threat detected across its cloud environments. ORingo employed a sophisticated security tool that broadened the scope of incident detection and mitigation This tool covers network traffic, doud environments, and potential attack vectors beyond traditional endpoints, enabling ORingo to proactively defend against evolving cybersecurity threats During a routine check, the IT manager at ORingo discovered that multiple employees lacked awareness of proper procedures following the detection of a phishing email. In response, immediate training sessions on information security policies and incident response were scheduled for all employees, emphasizing the importance of vigilance and adherence to established protocols in safeguarding ORingo's sensitive data and assets.
As part of the training initiative. ORingo conducted a simulated phishing attack exercise to assess employee response and knowledge. However, an employee inadvertently informed an external partner about the 'attack'' during the exercise, highlighting the importance of ongoing education and reinforcement of security awareness principles within the organization.
Through its proactive approach to incident management and commitment to fostering a culture of security awareness and readiness. ORingo reaffirms its dedication to safeguarding the integrity and confidentiality of its electronic products and ensuring the trust and confidence of its customers and stakeholders worldwide.
Based on scenario 4, are the responsibilities of the incident response team (IRT) established according to the ISO/IEC 27035-2 guidelines?
- A. Yes, IRT's responsibilities include identifying root causes, discovering hidden vulnerabilities, and resolving incidents quickly to minimize their impact
- B. No, the responsibilities of IRT also include assessing events and declaring incidents
- C. No, the responsibilities of IRT do not include resolving incidents
Answer: B
Explanation:
Comprehensive and Detailed Explanation:
ISO/IEC 27035-2:2016 outlines comprehensive responsibilities for an incident response team, which include not just response and mitigation but also:
Assessing and classifying reported events
Determining if they qualify as incidents
Coordinating containment, eradication, and recovery actions
Conducting root cause analysis and lessons learned
While the scenario highlights the team's strengths in root cause analysis and resolution, it omits one key responsibility: the proper assessment and classification of the anomaly before response. This makes option C the most accurate.
Reference:
ISO/IEC 27035-2:2016, Clause 5.2.2 - "The IRT should assess events, determine whether they are incidents, and take appropriate actions." Therefore, the correct answer is C.
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NEW QUESTION # 71
Who is responsible for providing threat intelligence and supporting the lead investigator within an incident response team?
- A. Team leader
- B. IT support staff
- C. Analysts and researchers
Answer: C
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
In an Incident Response Team (IRT), analysts and researchers are responsible for threat intelligence, data analysis, malware investigation, and providing in-depth technical insights. Their work directly supports the lead investigator by identifying root causes, attack vectors, indicators of compromise (IOCs), and evaluating threat actor tactics.
According to ISO/IEC 27035-2:2016, these roles are part of the broader support functions within an IRT and are crucial for technical depth and timely resolution of incidents.
Option A (IT support staff) may provide infrastructure-level assistance but typically lacks threat analysis capabilities. Option C (team leader) oversees coordination and communication but is not the primary intelligence resource.
Reference Extracts:
ISO/IEC 27035-2:2016, Clause 7.2.3: "Support roles may include malware analysts, forensic experts, and threat intelligence researchers." ENISA CSIRT Training Guide: "Analysts contribute to ongoing investigations by identifying attack patterns and supporting mitigation decisions." Correct answer: B
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NEW QUESTION # 72
Scenario 6: EastCyber has established itself as a premier cyber security company that offers threat detection, vulnerability assessment, and penetration testing tailored to protect organizations from emerging cyber threats. The company effectively utilizes ISO/IEC 27035*1 and 27035-2 standards, enhancing its capability to manage information security incidents.
EastCyber appointed an information security management team led by Mike Despite limited resources, Mike and the team implemented advanced monitoring protocols to ensure that every device within the company's purview is under constant surveillance This monitoring approach is crucial for covering everything thoroughly, enabling the information security and cyber management team to proactively detect and respond to any sign of unauthorized access, modifications, or malicious activity within its systems and networks.
In addition, they focused on establishing an advanced network traffic monitoring system This system carefully monitors network activity, quickly spotting and alerting the security team to unauthorized actions This vigilance is pivotal in maintaining the integrity of EastCyber's digital infrastructure and ensuring the confidentiality, availability, and integrity of the data it protects.
Furthermore, the team focused on documentation management. They meticulously crafted a procedure to ensure thorough documentation of information security events. Based on this procedure, the company would document only the events that escalate into high-severity incidents and the subsequent actions. This documentation strategy streamlines the incident management process, enabling the team to allocate resources more effectively and focus on incidents that pose the greatest threat.
A recent incident involving unauthorized access to company phones highlighted the critical nature of incident management. Nate, the incident coordinator, quickly prepared an exhaustive incident report. His report detailed an analysis of the situation, identifying the problem and its cause. However, it became evident that assessing the seriousness and the urgency of a response was inadvertently overlooked.
In response to the incident, EastCyber addressed the exploited vulnerabilities. This action started the eradication phase, aimed at systematically eliminating the elements of the incident. This approach addresses the immediate concerns and strengthens EastCyber's defenses against similar threats in the future.
According to scenario 6, Nate compiled a detailed incident report that analyzed the problem and its cause but did not evaluate the incident's severity and response urgency. Does this align with the ISO/IEC 27035-1 guidelines?
- A. No, Nate overlooked the necessity of assessing the seriousness and the urgency of the response
- B. Yes. Nate included all the elements required by ISO/IEC 27035-1
- C. No, as the report did not include a comprehensive list of all employees who accessed the system within
24 hours before the incident
Answer: A
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
ISO/IEC 27035-1:2016 emphasizes that part of the incident handling process-particularly during assessment and documentation-must include evaluation of both the seriousness (severity) and urgency (criticality) of the incident.
Clause 6.4.2 requires that an incident's potential impact and required response timelines be assessed promptly to determine appropriate action. Nate's omission of this evaluation, despite creating a technically sound report, means that the organization could misjudge the incident's risk, delay appropriate response, or fail to meet notification obligations.
Option A is incorrect because ISO/IEC 27035 explicitly lists impact and urgency as required analysis elements. Option C, while possibly helpful in forensic analysis, is not a required component per the standard.
Reference:
ISO/IEC 27035-1:2016, Clause 6.4.2: "Assess the impact, severity, and urgency of the incident to determine the necessary response and escalation procedures." Clause 6.5.4: "An incident report should include an evaluation of incident criticality to inform decision- making." Correct answer: B Each includes the correct answer, detailed justification, and citation from ISO/IEC 27035 standards.
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NEW QUESTION # 73
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